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Elmore McConnell in the News

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Past Features from Atlanta to Miami

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Money Back Guarantee

Our Commitment to Your Results: The 7-Day "Prove It" Guarantee & 30-Day Cancellation Policy

We are so confident in our system that we give you a full week to prove it to yourself, risk-free. At Beyond Physical Therapy / Pain Free Elite RX, we don't just make promises; we guarantee measurable results from the very start. Our unique TNOS (Triphasic Neural Mechanical Optimization System) and Movement MRI assessment are designed to deliver tangible changes quickly. If we don't, you don't pay.

A. The 7-Day "Prove It" Money-Back Guarantee

  • The Guarantee: If, within the first 7 days of your official program start date, you do not experience a measurable reduction in your primary pain and a noticeable increase in your mobility and hope for the solution, we will provide a full refund of your initial program investment.

  • How It Works:

    1. Enroll & Begin: Start your personalized program, including the initial Movement MRI assessment and first week of customized TNOS protocols.

    2. Fully Participate: You must complete your initial assessment and follow the prescribed protocols for the 7-day period.

    3. Evaluate Your Results: On the 7th day, assess progress based on the specific goals and pain points identified together.

    4. Not Satisfied? Notify us in writing at [email protected] within 24 hours of your 7-day period ending (by day 8).

  • Important Details: This applies only to the initial program fee for new clients. You must have attended scheduled sessions or completed assigned at-home protocols to be eligible.

30-Day Cancellation

B. Cancellation & Refund Policy for Ongoing Programs

  • 30-Day Cancellation Notice: You may cancel your ongoing training agreement at any time by providing written notice. A 30-day notice period is required, after which a full refund of your deposit and any unused pre-paid sessions will be issued.

  • Requirements for Refund Eligibility:

    • Signed and returned Fitness Agreement.

    • Completed all required intake assessments and checklists.

    • Adhered to the 24-hour cancellation policy for sessions.

  • 24-Hour Session Policy: To cancel or reschedule without forfeiture, you must provide at least 24 hours' notice.

  • Missed Sessions: Late cancellations or no-shows will not be refunded. However, as a courtesy, the session will be added to the end of your package and the expiration date extended.

Refund Processing: All eligible refunds are processed within 14 business days using the original method of payment.

Contact for Requests: